When a customer is offered a proposition he has already accepted, this is because____________.

A. the propositions are filtered based on eligibility

B. there is no filter for previously accepted offers in the strategy

C. the customer intent was captured incorrectly

D. the strategy uses interaction history to exclude previously accepted files

U+ Bank uses a Next-Best-Action decision strategy to automatically approve credit card limit changes requested by customers. A scorecard model determines the customer credit score. The automatic approval of credit card limits are processed based on the following criteria set by the bank:

The bank wants to change the threshold value for the USD 2000 credit limit from "<175" to "<200". As a Strategy Designer, how do you implement this change?

A. Change in the strategy the condition from ".pxSegment <=175" to ".pxSegment <=200"

B. Map the score value in the decision strategy to "<=200".

C. Change the cutoff value in the results tab of the scorecard decision component

D. Change the cutoff value in the results tab of the scorecard model

To which types of decisions can Customer Decision Hub be applied?

A. Determining why response rates for a campaign in one region are below average

B. Determining how to optimize the product portfolio to increase market share

C. Determining how to retain a customer and what budget we should spend

D. Determining the cause of a customer's problem

A Text Analyzer performs natural language processing on a piece of text. It then produces a structured output, which can be analyzed using reports. What type of text analysis does the text analyzer perform?

A. Entity extraction

B. Word analysis

C. Word count

D. Cross reference analysis

MyCo, a mobile company, uses Pega Marketing, powered by Pega Customer Decision Hub, to display marketing offers to its customers on its website. The company would like to display more relevant offers to customers based on customer behavior. The following is the proposition hierarchy in the Next-Best-Action Designer.

Both the groups are configured with a relevancy strategy and eligibility criteria.

The company would like to arbitrate across the offers in the two groups and select the best offer based on customer behavior. To meet this business requirement, at which level should the Strategy Designer configure the proposition

prioritization strategy?

A. Eligibility-level

B. Group-level

C. Issue-level

D. Proposition-level