Exam Code: PEGAPCDC80V1
Exam Name: Pega Certified Decisioning Consultant
Updated: May 10, 2024
Q&As: 60
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When a customer is offered a proposition he has already accepted, this is because____________.
A. the propositions are filtered based on eligibility
B. there is no filter for previously accepted offers in the strategy
C. the customer intent was captured incorrectly
D. the strategy uses interaction history to exclude previously accepted files
To access a property from an unconnected component, you use the ____________.
A. dot-property value directly
B. component-dot-property construct
C. property value
D. customer dot-property construct
To which types of decisions can Customer Decision Hub be applied?
A. Determining why response rates for a campaign in one region are below average
B. Determining how to optimize the product portfolio to increase market share
C. Determining how to retain a customer and what budget we should spend
D. Determining the cause of a customer's problem
Two results of an adaptive model are ________________.
A. Priority and Evidence
B. Propensity and Rank
C. Priority and Propensity
D. Propensity and Performance
MyCo, a mobile company, uses Pega Marketing, powered by Pega Customer Decision Hub, to display marketing offers to its customers on its website. The company would like to display more relevant offers to customers based on customer behavior. The following is the proposition hierarchy in the Next-Best-Action Designer.
Both the groups are configured with a relevancy strategy and eligibility criteria.
The company would like to arbitrate across the offers in the two groups and select the best offer based on customer behavior. To meet this business requirement, at which level should the Strategy Designer configure the proposition
prioritization strategy?
A. Eligibility-level
B. Group-level
C. Issue-level
D. Proposition-level
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