A business wants to create an OmniScript that allows call center agents to schedule field service appointment customers. The process needs to retrieve available appointment dates from an external system via a REST A[ and then display them to the user for selection in a dropdown list. Once the user selects a date, a confirmatic should display with rich text and images.

Which three OmniScript elements should be used to meet these requirements? Choose 3 answers

A. Text Block

B. HTTP Action

C. Text Area

D. Select

E. Multi-select

A business needs to create a FlexCard to display open cases for an account. The cases should display different depending on their priority.

Low or Medium priority cases should display case data and an Update Account Info action. High priority cases should include a red border, an alert notification, and an Escalate action.

What is the most efficient way to meet these requirements?

A. Create a FlexCard with two card states. Use conditions on the state to filter for priority.

B. Create a FlexCard with one card state. Use conditions on the fields and actions to filter for priority.

C. Create two FlexCards with one card state each. Use conditions on the states to filter for priority.

D. Create two FlexCards, one for Low / Medium priority cases and another for High priority cases.

A company has an existing OmniScript that gathers customer information. User feedback suggests that the current process requires too much typing because all the data is entered into input text fields. The users also are concerned because there is no validation in the data that is entered, and users can sometimes enter data that contains errors. The required inputs are first name, last name, age, and email, users are also presented a brief questionnaire regarding customer satisfaction.

Which three input elements can the consultant recommend to improve usability and to provide validation? Choose 3 answers

A. Headline

B. Radio Group

C. Email

D. Text Area

E. Range

A business has a requirement to display cases in a console for service agents. Cases can have a variety of statuses, including Active, Closed, or Escalated. When a case is Closed, agents need to be able to reopen the case. When the case is Active or Escalated, agents should not have the option to reopen the case.

Which FlexCard functionality can be used to meet this requirement?

A. Conditional View

B. Flyouts

C. State

D. Styling

A health provider company is building a new application for its medical officers. The company wants to display medical test reports for patients. Medical test reports is a custom object, related to the Patients object. For e< patient, the company needs to list each medical test report including the report name, date requested, and d generated. From each medical test report, the user should be able to take the following actions:

Approve Print for Review Send for Retest

Which OmniStudio tools should the consultant use to design a solution to meet these requirements?

A. Salesforce list view with custom buttons/links

B. Multiple FlexCards with single action

C. OmnlScript with multiple Step elements

D. Single FlexCard with multiple actions