Upon arrival for a Service Appointment, the Field Service Technician reports that a team of people isrequired to resolve the issue.

How can the Dispatcher ensure that the required staff is assigned to the project?

A. Assign the existing Work Order to a Crew.

B. Assign the existing Service Appointment to a Crew.

C. Assign the existing Work Order to eachstaff member.

D. Create a new Service Appointment and assign a Crew.

A universal container customer is having issues with three containers at the customer's site. Each container is tracked as an asset on the customer's account.

Which two methods should Consultants recommend to ensure the servicewith each container can be handled independently?

A. Add each asset to a separate work order line item. Create a service appointment for the work orders.

B. Add each asset to a separate child work order. Create a service appointment for the parent work order.

C. Add each asset to a separate work order line item. Create a service appointment for each line items.

D. Add each asset to a separate work order. Create a service appointment for each work order.

AW Computing uses a private record access model in the sales, support, and field service organizations.

How should the system administrator ensure that the technicians have the appropriate access to the service appointments dispatched to them?

A. Create a user territory for the technicians' primary and secondary territories.

B. Create a process to change the owner of the service appointment to the assigned technician.

C. Enable the sharing features in the Field Service settings in the Setup menu.

D. Configure a sharing rule to share dispatched service appointments with the assigned resource.

universal containers want to standardize creation of work orders. Historically, work orders have been set up with the incorrect skills and estimated time to completion.

What should a consultant utilize to meet thisrequirement?

A. Work order record types

B. Entitlements

C. Work types

D. Entitlement templates

A Field Service Technician wants the ability to view a list of currently available parts on another Technician's truck. TheTechnician will then have ability to request the part(s) from the other Technician. What should a Consultant recommend to view and transfer parts between Technicians?

A. Build a solution to utilize the Work Order reporting module to view the truck stock and request transfer of stock.

B. Build a solution to view the Technician's truck stock and create a custom process to request transfer to stock.

C. Build a solution to utilize the Parts transfer functionality to view the truck stock and request transfer ofstock.

D. Build a solution to utilize the Asset inventory functionality to view the truck stock and request transfer of stock.