An instructor is delivering a course with limited time and has learners with various skill levels. Which of the following would the instructor do to BEST follow up any needs of the learners?

A. Offer fee based consulting for the program

B. Divide the class into groups with similar skill sets

C. Provide additional material on the technology

D. Contract for additional training time

Two instructors are team teaching. The first instructor receives an excellent evaluation and the second instructor receives a lower evaluation. Which of the following methods would work BEST to make the second instructor more effective?

A. Have the second instructor perform a self-evaluation.

B. Have the first instructor provide feedback to the second instructor's teaching techniques.

C. Report the evaluation to a supervisor and have the instructor replaced.

D. Have the class re-evaluate the second instructor using an alternate method.

A learner seems to understand the material yet still has a question concerning it. Which of the following actions will BEST facilitate the learner?

A. Request other learners share their experiences with similar material.

B. Clearly and concisely answer the learner's question.

C. Have the learners get into groups and discuss the question.

D. Guide the learner to answering their own question.

A presentation heavy with procedural details was just completed. The subsequent demonstration exercise is not flowing well. Which of the following will be the MOST productive assistance the instructor can provide?

A. Review the presentation in more detail.

B. Hand out copies of the procedure from the slide presentation.

C. Ask probing questions to trigger the learner's memory of the procedure.

D. Quickly lead the learners in a question and answer session.

On several end-of-course evaluations, a trainer noticed that participants stated that the pace of the course was too slow. Which of the following actions should the trainer take?

A. Adjust the pace of the training and check periodically with the participants to see if further adjustments need to be made.

B. Set expectations for the training at the beginning so the participants will know what pace to expect.

C. Continue the training as delivered because the leader's guide was followed and that is what was most important.

D. Test participants at the beginning of the course and exempt anyone who makes a predetermined score.