Exam Code: EDUCATION-CLOUD-CONSULTANT
Exam Name: Salesforce Certified Education Cloud Consultant
Updated: Apr 24, 2024
Q&As: 120
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TheAdvancement department wants to extend its Salesforce environment to support event management, including registration pages, ticketing, and agenda-building functionality. Which solution should the consultant recommend?
A. App on the AppExchange
B. Elevateand Giving Pages
C. Gift Entry Manager
D. Event Monitoring
A university's strategic goal is to improve its MBA program rankings. A data point that influences the MBA program ranking is acceptance percentage. Theschool has asked a consultant to help it reach the goal, and increase prospective student engagement across multiple channels.
What should the consultant recommend?
A. Leverage Advisor Link to advise them on the application yield.
B. Use Education Cloud toreplicate the current systems and processes.
C. Implement Marketing Cloud to manage recruitment campaigns.
D. Implement Pardot Lead Scoring to find well qualified students.
The Alumni Relations department wants to track alumni and its chapter memberships. The department wants to easily see the Primary Chapter on the Contact record. The system admin prefers to use the standard features that are available
with EDA.
Which two steps should the consultant take to meet this requirement?
Choose 2 answers.
A. Create an Affiliation mapping to the Primary Chapter field in EDA Settings.
B. Create an Affiliation record type for Alumni Chapter and a custom field for the Primary Chapter on the Contact record.
C. Create a custom picklist valuefor Alumni Chapter on the Affiliation object.
D. Create an Account record type for Alumni Chapter and a custom field for the Primary Chapter on the Contact record.
A large university has a Career Service Center that provides career advice to current students and alumni. Staff provide advice ...... the phone, via email and face-to-face. Students and alumni are served on a first come, first served basis and are rarely assigned to a specific advisor.
What should the consultant recommend to meet the requirement?
A. Success Teams
B. Queue Management
C. Appointment Scheduling
D. Assignment Rules
A customer wants to install the Education Data Architecture (EDA) into their existing Salesforce org. How should the consultant prepare for implementation?
A. Choose a middleware tool to integrate EDA.
B. Build applicable API customizations.
C. Export all existing Salesforce data.
D. Map Salesforce custom objects to EDA objects.
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