CRT-271 Exam Questions & Answers

Exam Code: CRT-271

Exam Name: Certification Preparation For Community Cloud Consultants

Updated: Apr 23, 2024

Q&As: 294

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Practice These Free Questions and Answers to Pass the Salesforce Consultant Exam

Questions 1

Universal Containers is experiencing an increase in spam in their Community. The Community Manager needs to put in some pre moderation rules to be alerted when multiple posts occur from the same user over a short period of time. What should the Community Manager do to meet this requirement?

A. Create a rate rule and apply it to posts with newly registered members as the criteria

B. Activate a content rule to flag member generated content with a Review Moderation action

C. Grant the 'Community Moderator' permission to allow access to view engagement reports

D. Grant the 'Moderate Communities Feed' permission to Community members so they can flag content

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Questions 2

Universal Container's Community Manager wants to better measure the Community adoption and engagement. What is the recommended approach?

A. Use Google Analytics to generate the adoption report

B. Install the Salesforce Community Management AppExchange package

C. Install the Wave dashboards for Communities

D. Use Data Loader to download the user data to generate a pivot table in Excel

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Questions 3

Which is currently not a valid prebuilt Social Signon Authentication provider?

A. GitHub

B. LinkedIn

C. Facebook

D. Janrain

E. Google

F. Box

G. Twitter

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Questions 4

What are the two types of Sharing Models available once you have established a Community?

A. Community Sharing Model and Portal Sharing Model

B. Company Sharing Model and Community Sharing Model

C. Internal Sharing Model and External Sharing Model

D. Internal Sharing Model and Portal Sharing Model

E. Partner Sharing Model and Customer Sharing Model

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Questions 5

Dartboard Manufacturing International are ready to add their distribution partners to their existing Community. What steps would an Administration take to do this?

A. Navigate to the Contact Record and Enable the Contact as a Community User

B. Add the Member Profile to the Community then Enable the relevant Account as a Partner Account and enable the contacts as Partner Community Users

C. Add the Member Profile to the Community

D. Enable the relevant Account as a Partner Account and enable the contacts as Partner Community Users

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