A company has a vision of all employees having access to a common, user customizable web interface where they will gain access to all corporate applications needed. The company is asking for a:

A. Customer Relationship Management (CRM) system.

B. web application server.

C. Windows Desktop application.

D. portal interface.

A client has requested that proof of OCR accuracy of the proposed solution be provided. The client is convinced that since the OCR engine has 99% accuracy, indexing is not necessary. To provide justification for including indexing in the solution, seven pages (with each page having 5,000 characters) have been scanned. How many characters will NOT be accurately recognized?

A. 30

B. 35

C. 300

D. 350

Which of the following would be the BEST way to obtain customer commitment for a document imaging project?

A. Executive briefing with only senior management

B. Onsite demonstration with customers documents

C. A series of white papers on the solution

D. Onsite demonstration with the consultants prepared documents

The Accounts Payable (AP) department is using Multi-functional Devices (MFD) to scan invoices and OCR to automate data entry. They are also imprinting a bar code on the invoices. After scanning, they file the invoices away in boxes by month. What can be concluded from this information?

A. A records storage management process is in place.

B. Bar codes are used to track retention.

C. Retention is being managed.

D. An imaging pilot project is in place.

Certkiller needs an EDM solution for their invoice. Which of the following should be considered first when Certkiller 's requirements are assessed?

A. Retention period for invoices.

B. Peak volume of invoice processing

C. The quantity of invoices they process

D. Document source of invoices such as paper or electronic