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7495X Exam Questions & Answers

Exam Code: 7495X

Exam Name: Avaya Oceana Solution Integration Exam

Updated: Apr 23, 2024

Q&As: 66

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Practice These Free Questions and Answers to Pass the ACIS-7495 Exam

Questions 1

A customer's recommendation is to use secure communication between all the components involved in the Avaya Oceana® solution.

After enabling secure communication for a cluster, which additional configuration parameter needs to be updated for the cluster?

A. Cluster Profile

B. Cluster group

C. Cluster IP

D. Cluster Fully Qualified Domain Name

Show Answer
Questions 2

Which two actions are required when configuring the Avaya Oceana® Webchat channel? (Choose two.)

A. Deploy a WebServer.

B. Create Chat Provider.

C. Login to Agent Workspaces.

D. Initiate a Webchat session.

E. Deploy ED Chat Flow.

Show Answer
Questions 3

To route contacts based on certain criteria, which two criteria can be applied to the Email Rule group? (Choose two.)

A. RSS Feeds

B. Recipient Addresses

C. Keyword Groups

D. Out Of Hours

E. URL Filtering

Show Answer
Questions 4

Given the URL below:

http:///services/UCAStoreService/uca

Which Oceana® Cluster IP is used for the URL of the UCA interface in the Avaya Control Manager?

A. Cluster4 (Co-Browse Cluster)

B. Cluster3 (OCP Cluster)

C. Cluster2 (UAC Cluster)

D. Cluster1 (Common Components Cluster)

Show Answer
Questions 5

Which three Avaya Oceana® common components are required for processing all types of interactions (voice, email, chat, sms, etc.)? (Choose three.)

A. Omnichannel Controller

B. Unified Collaboration Model (UCM)

C. Work Assignment (WA)

D. Customer Controller

E. Engagement Designer (ED)

Show Answer More Questions

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