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7495X Exam Questions & Answers

Exam Code: 7495X

Exam Name: Avaya Oceana Solution Integration Exam

Updated: Mar 18, 2024

Q&As: 66

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Practice These Free Questions and Answers to Pass the ACIS-7495 Exam

Questions 1

A customer's recommendation is to use secure communication between all the components involved in the Avaya Oceana® solution.

After enabling secure communication for a cluster, which additional configuration parameter needs to be updated for the cluster?

A. Cluster Profile

B. Cluster group

C. Cluster IP

D. Cluster Fully Qualified Domain Name

Show Answer
Questions 2

Which two actions are required when configuring the Avaya Oceana® Webchat channel? (Choose two.)

A. Deploy a WebServer.

B. Create Chat Provider.

C. Login to Agent Workspaces.

D. Initiate a Webchat session.

E. Deploy ED Chat Flow.

Show Answer
Questions 3

To route contacts based on certain criteria, which two criteria can be applied to the Email Rule group? (Choose two.)

A. RSS Feeds

B. Recipient Addresses

C. Keyword Groups

D. Out Of Hours

E. URL Filtering

Show Answer
Questions 4

While integrating Email Channel with an Avaya Oceana® solution, which two configuration items are required? (Choose two.)

A. Email Route Point

B. Email Provider

C. Email Skill

D. Sender Email Address

E. Location

Show Answer
Questions 5

Avaya Oceana® routed calls require two Communication Manager (CM) variables:

Routing Vector requires a variable used to collect Agent ID.

Avaya Oceana? solution vectors require a Persistent variable. Which two purposes do these variables serve in CM? (Choose two.)

A.

To hold Agent ID from Adjunct Route response message

B.

To distinguish between RONA and Adjunct Routed Elite Anchored calls

C.

To hold the customer ANI to perform Adjunct Route

D.

To distinguish between Adjunct Routed Elite and WebRTC Voice/AAMS anchored calls

E.

To hold UUID information to be shared with Avaya Oceana?

Show Answer

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