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7492X Exam Questions & Answers

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Exam Code: 7492X
Exam Name: Avaya Aura® Call Center Elite Support Exam
Updated: Sep 21, 2023
Q&As: 83
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7492X Online Practice Questions and Answers

Questions 1

What must be administered In the route pattern for a multi-site Best Service (Services Routing (HSR) application?

A. The trunk group must be H.323.

B. The FRL settings do not apply to HSR.

C. Set TSC to y and set CA-TSC to "as needed".

D. The ISDN parameters "QSIG/ETSI TSC Extension" can be left blank.

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Questions 2

A call center is set up to use Look Ahead Interflow (LAI) to distribute calls to multiple centers. To reduce costs, you implement Network Call Redirection (NCR). Which command in the vector would invoke NCR when using LAI?

A. route-to number 9112920414 with cov y if unconditionally

B. route-to number 112920414 with cov n if unconditionally

C. route-to number r112920414 with cov n if unconditionally

D. route-to number *r112920414 with cov n if unconditionally

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Questions 3

A customer reports that they have an active alarm. The alarm is from the Media Director and reads "Device

Monitor Failure".

What should you advise the customer to do?

A. Check the License Director configuration and ensure the service is running

B. Restart and Stop the Media Director to resolve the error

C. Check the Media Director configuration and Avaya Aura?Communication Manager

D. Check the device exists in Communication Manager and that it is added in the AES Security database

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