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6209 Exam Questions & Answers

Exam Code: 6209

Exam Name: Avaya Aura Contact Center CCT and Multimedia Implementation

Updated: Apr 22, 2024

Q&As: 53

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Practice These Free Questions and Answers to Pass the ACIS Exam

Questions 1

Windows 2008 enables the firewall if connected to a domain. What does Avaya recommend to ensure client server connectivity?

A. Add the Communication Control Toolkit (CCT) portal to the Windows 2008 firewall exception list

B. Import the Avaya Aura Contact Center firewall security policy

C. Disable the firewall

D. Disable the anti-virus software that is installed

Show Answer
Questions 2

It is recommended that third-party software not be installed on a Communication Control Toolkit (CCT) server because untested third-party software compromises the system performance. What is an exception to this rule?

A. Screen savers

B. Microsoft Office suite

C. Antivirus software

D. Disk compression utilities

Show Answer
Questions 3

When adding Communication Control Toolkit (CCT) server to the configuration page of the Contact Center Manager Administration (CCMA). Which server do you need to associate with the CCT server?

A. Contact Center Manager Server (CCMS)

B. CCMA

C. License Manager

D. Contact Center Multimedia (CCMM)

Show Answer
Questions 4

A technician is configuring a Windows 2008 operating system for a co-resident Avaya Aura Contact Center installation which will be deployed in a Windows domain. Which two rules apply to the server name? (Choose two)

A. Use (_) or (-) allowed within any part of the name

B. The total length of name is not to be more than 26 characters

C. The computer name must be unique on the domain

D. The NetBIOS name must match to the computer name

Show Answer
Questions 5

You want control of when and how Avaya or any other service partner can access your equipment. You will need to configure the remote access architecture and remote desktop connection. What do you use along with Remote Desktop Connection features to add access your equipment?

A. Avaya Secure Control Link

B. Avaya Remote Access Link

C. Avaya Remote Connection Link

D. Avaya Secure Access Link

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