6202 Exam Questions & Answers

Exam Code: 6202

Exam Name: Avaya Aura(TM) Contact Center Implementation Exam

Updated:

Q&As: 65

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Practice These Free Questions and Answers to Pass the Avaya Aura Exam

Questions 1

A customer has an Avaya Communications Server 1000 (CS 1000) and wants to implement SIP Based Avaya AuraTM Contact Center.

What is the minimum release of the CS1000 software that is supported with the SIP Based Contact Center?

A. 40

B. 50

C. 55

D. 60

Show Answer
Questions 2

You are installing a new SIP-based Contact Center Manager Server (CCMS) Which statement about setting up and configuring the hardware connections for the CCMS is true?

A. A direct connection to the ELAN subnet through a dedicated second network interface card (NIC) is not required

B. A direct connection to the ELAN subnet through a dedicated second NIC is required

C. A direct connection to the Contact Center Server subnet through a dedicated NIC is not required

D. A direct connection to both the ELAN subnet and the Contact Center Server subnet through a dedicated NIC is not required

Show Answer
Questions 3

You are installing Avaya AuraTM Contact Center with Contact Center Manager Seer (CCMS) Contact Center Manager Administrator (CCMA), Communications Control Toolkit (CCT), Contact Center Multimedia (CCMM), License Manager and Server Utility, As part of the preparation of the xxx a dedicated partition for all Applications Logs has been created.

Which utility is used to point to the new Trace logs partition

A. Cache Log Controller

B. Log Archiver Utility

C. Log Control Utility

D. Trace Control Utility

Show Answer
Questions 4

Which three items will back up using the Contact Center manager Administration (CCMA) Backup and Restore utility? (Choose three)

A. Access Classes

B. Emergency Help configuration settings

C. Partitions

D. Real-Time Reporting configuration settings

Show Answer
Questions 5

You have just completed the installation of Contact Center Manager Server (CCMS) and Licensing Manager on a Platform Vendor Independent (PVI).

How should you complete the installation of the Server Utility?

A. You will need to have Avaya support personnel remotely install the Server Utility

B. You can reinsert the installation DVD and run setup exe again, selecting only the Server Utility to be installed

C. You will need to restart the entire installation process, beginning with the installation of the operating system

D. You can install the Server Utility from a shortcut on the Windows Start menu

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