Your customer has enabled the setting 'Personalize the estimation of activity duration' for a given Resource Type.

What is the consequence of this setting for resources of that type?

A. It ensures that all new resources of this type will have the same duration ratios based on the company-level duration estimations.

B. It ensures that the same activity durations for resources of thistype will be applied to all Activity Types.

C. It ensures that activity durations recorded for resources of this Resource Type will not be applied to company-level estimations.

D. It permits the ability to set duration ratios based on the company-level duration estimations for new resources of this type.

A supervisor notices that some of the actions and status changes of technicians that work an 11 PM - 4 AM shift are being included in the next day'sdaily extract file.

The supervisor must have those actions included in the previous day's daily extract.

What must be configured to enable those actions to be included in the previous day's daily extract?

A. Set the BICS Settings on the Daily Extract screen to reflect the previous day.

B. Add the "Shift" property to the resource daily extract configuration.

C. Set the Overnight work value to 4 hours past midnight on the Business Rules screen.

D. Add the "Activity by Statuses" report to the Schedule Report menu item.

A utility company sees several "New Connect" activities being dropped into the routing bucket during the day.

They want "Meter Read" activities to be removed from the technician's route so that the "New Connect" activities can be assigned if the technician qualifies for the activity

They enabled reoptimization in their route plan and created a reoptimization filter targeting the "Meter Read" activities.

What additional settings are required in the route plan to meet the desired behavior?

A. Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "High", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "Low".

B. Set the reoptimization goal to "Reduce Overdue". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "High", whereascost of not assigning an activity for "New Connect" in activities in the routing bucket to "Normal".

C. Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an act or "Meter Read" on activities in existing routes to "Low", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "High".

D. Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "Highest", whereas cost of not assigning an / for "New Connect" in activities in the routing bucket to "Normal".

Which statement is correct regarding the capabilities of 'reoptimization' within an Oracle Field Service Cloud (OFSC) routing plan?

A. Reoptimization can be enabled for manual, once-a-day, recurrent,immediate and sequential routing plans. ^j

B. 'Minimize summary travel1 is one of the selectable goals within the Reoptimization section of a routing plan.

C. In general, the higher the reoptimization penalty % is set, the less impact reoptimization will have on activities already assigned to routes.

D. Reoptimization filters are used to specify the costs of not assigning certain types of activities as well as lateness tolerances.

A customer has the following Outbound Integration Channel requirements for data associated with the Activity Fields entity;

For the Daily Extract channel, include the fields Activity ID, Activity Date, Activity Status, Customer Name,

and the Activity Resolution Reason Code custom property.

For the BICS channel, include the same fields, but the columns associated with the Activity ID and Activity

Status fields should be Appointment ID and Appointment Status respectively.

For the DBaaS channel, include the fields and naming conventions listed for the BICS channel, but also

add the fields Resource ID and Route ID.

Which approach must be taken to accomplish these goals?

A. Create one Outbound Integration Channel for the Daily Extract and BICS, and a second, separate one for the DBaaS channel.

B. Explain to thecustomer that it cannot be done; the fields for each entity must be consistent across the different channels.

C. Create separate Outbound Integration Channels for each, specifying the different field and naming convention requirements.

D. Create a Single Outbound Integration Channel to be shared between all three; change the c names and add the additional fields for each integration as appropriate