Correct Answer:

Box 1: Functional

Functional requirements describe what the solution needs to do or its behaviors.

Box 2: Non-functional

Non-functional requirements commonly describe non-behavior aspects of the solution such as performance requirements.

Box 3: Non-functional

Examples of common non-functional requirement types include:

1.

Availability

2.

Compliance/regulatory

3.

Data retention/residency

4.

Performance (response time, and so on)

5.

Privacy

6.

Recovery time

7.

Security

8.

Scalability

Reference: https://docs.microsoft.com/en-us/learn/modules/work-with-requirements/3-functional-requirements

https://docs.microsoft.com/en-us/learn/modules/work-with-requirements/4-non-functional-requirements

Correct Answer: AB

Power Virtual Agents lets you create powerful chatbots that can answer questions posed by your customers, other employees, or visitors to your website or service.

Use Dynamics 365 Customer Service to:

1.

Track customer issues through cases

2.

Record all interactions related to a case

3.

Share information in the knowledge base

4.

Create queues and route cases to the right channels

5.

Create and track service levels through service-level agreements (SLAs)

6.

Define service terms through entitlements

7.

Manage performance and productivity through reports and dashboards

8.

Create and schedule services

9.

Participate in chats 10.Manage conversations across channels

Reference: https://docs.microsoft.com/en-us/power-virtual-agents/fundamentals-what-is-power-virtual-agents https://docs.microsoft.com/en-us/dynamics365/customer-service/overview

Correct Answer: A

Restrict Delete: Prevent the Referenced table record from being deleted when referencing tables exist. Incorrect Answers:

D: Remove Link: Remove the value of the referencing column for all referencing table records associated with the referenced table record.

Reference: https://docs.microsoft.com/en-us/powerapps/developer/data-platform/configure-entity-relationship-cascading-behavior

Correct Answer: B

View the history of a solution You can view details about solution operations from the Solutions area of Power Apps. An operation can be a solution import, export, or uninstall. The solution history displays information such as solution version, solution publisher, type of operation, operation start and end time, and operation status.

Reference: https://docs.microsoft.com/en-us/power-apps/maker/data-platform/solution-history

Correct Answer: A

Scenario: Ensure that employees can sign in to all Microsoft apps by using one set of credentials per employee.

Synchronized identity. Synchronize on-premises directory objects with Microsoft 365 and manage your users on-premises. You can also synchronize passwords so that the users have the same password on- premises and in the cloud, but

they will have to sign in again to use Microsoft 365.

Incorrect Answers:

D: The benefit of federation is a single sign-on experience across Dynamics 365 Customer Engagement (on-premises) and Dynamics 365 Customer Engagement (on-premises) systems. This type of identity management is useful for large corporations that have hundreds or thousands of established users.

Reference: https://docs.microsoft.com/en-us/power-platform/admin/manage-user-account-synchronization