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HP2-H08 Exam Questions & Answers

Exam Code: HP2-H08

Exam Name: Servicing HP Desktops , Workstations , and Notebooks

Updated: Apr 29, 2024

Q&As: 146

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Practice These Free Questions and Answers to Pass the HP Certification III Exam

Questions 1

You have determined that a computer has a defective hard drive. What is the next step in the HP Six-Step Troubleshooting Methodology process that you should take?

A. Collect additional data

B. Implement preventive measures

C. Evaluate the data

D. Develop an action plan

Show Answer
Questions 2

Which utility should be used to configure a WWAN device on an HP notebook?

A. HP Connection Manager

B. F10 Computer Setup Utility

C. Windows XP Zero Configuration Utility

D. HP Software Update Utility

Show Answer
Questions 3

Other than on the serial number label, where can you access the serial number for an HP notebook or desktop?

A. F2 Utility

B. Drive Protection System (DPS) test

C. BIOS Setup Utility

D. Bootlog file

Show Answer
Questions 4

Which statements about the HP DriveLock password are correct? (Select two.)

A. It is stored in the system BIOS.

B. It cannot be reset if the password is forgotten.

C. It can be reset through User Accounts in the Control Panel.

D. It protects the data on the hard drive using encryption.

E. It can be reset by removing and reseating the real-time clock battery.

Show Answer
Questions 5

An application on a customer's HP desktop has failed. Where can you find the application log file?

A. root directory

B. MPS report

C. temp directory

D. system dump report

Show Answer

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