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HP0-M43 Exam Questions & Answers

Exam Code: HP0-M43

Exam Name: HP Service Manager 9.x Software

Updated: Apr 19, 2024

Q&As: 113

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Practice These Free Questions and Answers to Pass the HP ExpertONE Certification Exam

Questions 1

What can be approved through the Service Manager ESS client? (Select two.)

A. Service Catalog requests

B. Change requests

C. Known Errors

D. Incident records

E. Problem Management line items

Show Answer
Questions 2

Order line items can either be closed or received. In Request Management, what holds the information if the receiving process is applicable?

A. order category

B. part

C. model

D. order phase

Show Answer
Questions 3

What is required to obtain a perpetual license?

A. license entitlement certificate, IP address of the server, company information

B. HP contract, MAC address of the server, server location

C. Bill of Sale, HP sales person's name, dollar amount of the sale

D. HP maintenance contract, system administrator's name, server model

Show Answer
Questions 4

Which Configuration Management feature defines the authorized attributes of a CI configuration?

A. CI Type

B. Managed State

C. Baseline

D. Status

Show Answer
Questions 5

The Incident Management process logs, investigates, diagnoses, and resolves incidents. Which role is required to control the efficiency and effectiveness of the process?

A. Incident Analyst

B. Incident Manager

C. Service Desk

D. Incident Coordinator

Show Answer

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