Passcerty.com » EXIN » EXIN ITIL » EX0-117

EX0-117 Exam Questions & Answers

Exam Code: EX0-117

Exam Name: ITIL Foundation (syllabus 2011)

Updated: Apr 29, 2024

Q&As: 238

At Passcerty.com, we pride ourselves on the comprehensive nature of our EX0-117 exam dumps, designed meticulously to encompass all key topics and nuances you might encounter during the real examination. Regular updates are a cornerstone of our service, ensuring that our dedicated users always have their hands on the most recent and relevant Q&A dumps. Behind every meticulously curated question and answer lies the hard work of our seasoned team of experts, who bring years of experience and knowledge into crafting these premium materials. And while we are invested in offering top-notch content, we also believe in empowering our community. As a token of our commitment to your success, we're delighted to offer a substantial portion of our resources for free practice. We invite you to make the most of the following content, and wish you every success in your endeavors.


Download Free EXIN EX0-117 Demo

Experience Passcerty.com exam material in PDF version.
Simply submit your e-mail address below to get started with our PDF real exam demo of your EXIN EX0-117 exam.

Instant download
Latest update demo according to real exam

*Email Address

* Our demo shows only a few questions from your selected exam for evaluating purposes

Free EXIN EX0-117 Dumps

Practice These Free Questions and Answers to Pass the EXIN ITIL Exam

Questions 1

Which process is responsible for the availability, confidentiality and integrity of data?

A. Service catalogue management

B. Service asset and configuration management

C. Change management

D. Information security management

Show Answer
Questions 2

Which one of the following are the two primary elements that create value for customers?

A. Value on investment (VOI) and return on investment (ROI)

B. Customer and user satisfaction

C. Service requirements and warranty

D. Resources and capabilities

Show Answer
Questions 3

Which of the following is an objective/are objectives of the service strategy stage of the service lifecycle?

1.

Providing an understanding of what strategy is

2.

Ensuring a working relationship between the customer and service provider

3.

Defining how value is created

A. 1 only

B. 2 only

C. 3 only

D. All of the above

Show Answer
Questions 4

What is defined as the ability of a service, component or configuration item (CI) to perform its agreed function when required?

A. Serviceability

B. Availability

C. Capacity

D. Continuity

Show Answer
Questions 5

Which of the following statements about processes is INCORRECT?

A. They are units of organizations

B. They are measurable

C. They deliver specific results

D. They respond to specific events

Show Answer More Questions

Viewing Page 3 of 3 pages. Download PDF or Software version with 238 questions

<123

Related ExamsRelated Certifications