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CAT-180 Exam Questions & Answers

Exam Code: CAT-180

Exam Name: CA Service Desk Manager r12 Professional Exam

Updated:

Q&As: 40

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Practice These Free Questions and Answers to Pass the CA Certifications Exam

Questions 1

When you run pdm backup:

A. It shuts down the daemons in UNIX only first.

B. It shuts down the services in Windows only first.

C. It shuts down the daemons in UNIX or the services in Windows first.

D. It does not need to shut down the daemons in UNIX or the services in Windows at any stage.

Show Answer
Questions 2

What is the preferred method for making site defined fields available to Web Intelligence reports?

A. Create a Web Screen Painter Frameset.

B. Update the CA Universe in Business Objects.

C. Add entries to the wspcol table using the Web Screen Painter.

D. Create a derived Universe in Business Objects and update the derived Universe.

Show Answer
Questions 3

What is the purpose of multiframes?

A. To build forms

B. To create tabs in CA Service Desk

C. To add Free-Standing Cells to reports

D. To customize dashboards in InfoView

Show Answer
Questions 4

Out-of-the-box (OOTB), which roles have reports populated in their report web forms? (Choose two)

A. Managers

B. Administrators

C. Level 1 Analysts

D. Level 2 Analysts

Show Answer
Questions 5

Which characteristic applies to bad-balancing clusters?

A. Some computers only start if others fail.

B. Computers must be stored at different locations.

C. Requests for processing are distributed across computers.

D. All computers use Redundant Array of Independent Disks (RAID) technology.

Show Answer

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