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C_TCRM20_72 Exam Questions & Answers

Exam Code: C_TCRM20_72

Exam Name: SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EHP2

Updated:

Q&As: 85

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Practice These Free Questions and Answers to Pass the SAP Application Associate Exam

Questions 1

Which tasks can you accomplish using the design layer?

Note: There are 2 correct answers to this question.

A. Define the colors used in the CRM WebClient UI.

B. Define table paddings in the CRM WebClient UI.

C. Change field labels.

D. Hide certain fields.

Show Answer
Questions 2

Which of the following can you create using the Application Enhancement Tool?

Note: There are 2 correct answers to this question.

A. Calculated fields

B. Database tables

C. Enhancement spots

D. Component enhancements

Show Answer
Questions 3

Which of the following are standard CRM Web Channel scenarios?

Note: There are 2 correct answers to this question.

A. Business to Consumer (B2C)

B. Business to Business (B2B)

C. Business to Partner (B2P)

D. Business to Employee (B2E)

Show Answer
Questions 4

SAP ERP material master data can be loaded into SAP CRM product master data using CRM Middleware.

What Customizing is required before this can take place?

A. Material master classification

B. Base hierarchies

C. Item categories

D. Condition data

Show Answer
Questions 5

Which of the following are key capabilities of the SAP CRM application?

Note: There are 3 correct answers to this question.

A. Business planning

B. Field applications

C. Partner channel management

D. Analytics

E. Profitability analysis

Show Answer

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