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6210 Exam Questions & Answers

Exam Code: 6210

Exam Name: Avaya Aura ContactCenter Implementation Exam

Updated: Apr 24, 2024

Q&As: 71

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Practice These Free Questions and Answers to Pass the ACIS Avaya Aura Contact Center Exam

Questions 1

Which three Mission Critical High Availability (HA) solutions does Contact Center Release 7 support? (Choose three.)

A. Mission Critical HA with or without Avaya Aura platform resiliency

B. Mission Critical HA with Midsize Enterprise (ME)

C. Mission Critical HA with Avaya Aura Unified Communications Virtualized Environment

D. Mission Critical HA with Midsize Business Template

Show Answer
Questions 2

You are configuring the Real-Time Statistics Multicast (RSM) settings on a newly installed Avaya Aura Contact Center (AACC).

Which address is within the acceptable range for use as an IP Multicast address on Contact Center Manager Server (CCMS)?

A. 223.0.0.255

B. 225.0.1.254

C. 242.0.1.0

D. 240.255.255.254

Show Answer
Questions 3

You are preparing to install the Agent Desktop Displays (ADD) tool on agent client computers supplied by the customer, and you need to verify that the computers meet the minimum required specifications.

What is the minimum required amount of RAM needed for the client computers?

A. 8 GB

B. 4 GB

C. 1 GB

D. 2 GB

Show Answer
Questions 4

Avaya Aura Contact Center (AACC) uses Avaya Aura Media Server (AAMS) media processing capabilities.

When adding the AAMS in Contact Center Manager Administration (CCMA), which three statements regarding the Master Content Store are true? (Choose three.)

A. If the AAMS server does not contain existing contact center media, CCMA uploads base media to it.

B. Select the Master Content Store check box for only one media server.

C. Select the Master Content Store check box for the AAMS server that manages media and prompts.

D. Select the Master Content Store check box for each media server.

Show Answer
Questions 5

A customer supplies a server that fully meets the Platform Vendor Independent (PVI) mid-range specifications for an Aura SIP ?Voice and Multimedia Contact Server without Avaya Aura Media Server (AAMS) server type.

What is the maximum number of logged in agents supported for this server type?

A. 500 Agents

B. 300 Agents

C. 100 Agents

D. 200 Agents

Show Answer More Questions

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