Exam Code: 3308
Exam Name: Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance
Updated: Apr 23, 2024
Q&As: 65
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Which procedure should be completed before upgrading an Avaya Contact Recorder (ACR) to R12?
A. Backup the ACR postgres database.
B. Start the ACR Service.
C. Apply any existing software hotfixes.
D. Backup the ACR MS SQL database.
Which Quality Monitoring related licensed feature must be disabled?
A. Voice Recording, Search, and Reply
B. Integration to Quality Monitoring (QM) R7
C. Contacts Based Search and Reply
D. Contacts Based Search and Reply
After a successful installation, what is the only page accessible from the Avaya WFO/Framework administrative pages?
A. Alarm Status
B. License Management
C. General Settings
D. Server Roles
On a standalone Avaya Contact Recorder (ACR), which switch type must be configured for SIP recording?
A. Communication Manager
B. CS 1000
C. CS2Ч00
D. AACC (only)
A technician is trying to integrate the Avaya Contact Recorder (ACR) with the Avaya Aura® Contact Center in a SIP-based Contact Center.
What information is required to get the Avaya Aura® Contact Center to communicate with the Avaya Contact Recorder? (Choose three.)
A. Communication Control Toolkit username
B. Communication Control Toolkit Windows Domain details
C. Avaya Aura® Contact Center Meridian Link Services IP Address
D. Application Enablement Services IP address
E. Communication Control Toolkit IP address
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