1Z0-340-20 Exam Questions & Answers

Exam Code: 1Z0-340-20

Exam Name: Oracle Eloqua CX Marketing 2020 Implementation Essentials

Updated: Apr 28, 2024

Q&As: 60

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Practice These Free Questions and Answers to Pass the Customer Experience (CX) Exam

Questions 1

When creating an email using the Design Editor, which two items are required? (Choose two.)

A. Personalized From Line

B. Email Tracking

C. Email Group

D. Preview Text

E. Subject Line

Show Answer
Questions 2

Your client wants to send a notification email to the assigned sales representative of the contact submitting the form. Contacts have one of 2,000 possible sales representatives' names assigned to them within the Salesperson contact field.

How do you configure this? (Choose the best answer.)

A. Send form submitter to a custom object that has a data services step to direct the newly created record to a Program Canvas to send emails.

B. There is no functionality that currently exists in Eloqua to configure this solution, and your client would require custom coding.

C. Send form submitter to a Campaign Canvas and send an email using a signature rule, where Salesperson is the key identifier.

D. Create a picklist of sales representatives' email addresses and the corresponding Sales Rep contact field, and use the "Send Notification Email" processing step.

Show Answer
Questions 3

You have a large list of opt-out requests that were collected via the corporate website before Eloqua was implemented.

Why is it important to upload those contacts using the import purpose of "Unsubscribe"? (Choose the best answer.)

A. to ensure the email addresses are in the Unsubscribe table, but not in the Contact table

B. to ensure the email addresses will not receive promotional emails, but that they still receive transactional emails

C. to ensure the email addresses are added to the Excluded Domains

D. to ensure the email addresses are added to the Master Exclude

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Questions 4

Which three client-requested scenario can you configure natively within an Update Rule in Eloqua? (Choose three.)

A. the contact's Job Role contact field with the value listed in the Role field of a linked custom object record

B. the contract's Job Role contact field with the value listed within the contact's Title field

C. the contract's Job Role contact field with the value matched to the Contact's Title field within a lookup table

D. the contact's Job Role contact field with a static value based on the value within their Title field

Show Answer
Questions 5

Which two CRM integrations now have an App Cloud based integration with Eloqua? (Choose two.)

A. Oracle CX Sales

B. Salesforce

C. Oracle OnDemand

D. Siebel OnPremise

E. SAP

F. Microsoft Dynamics 365

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