Which of the following is the last step when mapping business requirements with Cisco Collaboration Architecture?

A. Map business model elements with the value chain.

B. Map important technical KPIs with customer process flow.

C. Map collaboration maps (diagrams) with Cisco Collaboration Architecture

D. Map process flow tasks with the collaboration map

E. Map value chain and value network with Cisco Collaboration Architecture applications

Which two options are typically included in a Cisco Collaboration Architecture services proposal? (Choose two.)

A. Competitive assessment

B. Collaboration dashboard services

C. End-user documentation services

D. Compliance strategy consulting services

E. Medianet-readiness assessment services

Which three options are benefits of Cisco Prime Collaboration? (Choose three.)

A. It enables automatic monitoring and repair of Cisco devices and software applications.

B. It enables comprehensive monitoring and diagnostics for Cisco Unified Communications and Cisco Telepresence systems.

C. It provides historical reporting and trending on Collaboration business metrics.

D. It verifies whether the network is secure and efficient.

E. It reduces the expertise needed to manage changes that occur when the network is operational.

F. It ensures consistent configurations by increasing the per-user configuration time.

Which option provides sophisticated and distributed ACD, IVR, CTI, and agent and desktop services in a single server?

A. Cisco Unified MeetingPlace

B. Cisco Unified Customer Voice Portal

C. Cisco Unified Contact Center Enterprise

D. Cisco Unified Contact Center Express

Which two are benefits of the Cisco Unified Communications Mobile Solutions? (Choose two)

A. Ability to join Cisco WebEx meetings remotely with a variety of smart phones

B. Implementing the Cisco Unified Wireless IP Phone 7925G-EX as a full-featured GSM phone

C. Ability to keep mobile/cellular costs under control

D. Ability to avoid all cellular charges

E. Deployment simplicity