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SIAMF Exam Questions & Answers

Exam Code: SIAMF

Exam Name: SIAMF EXIN BCS Service Integration and Management

Updated: Apr 19, 2024

Q&As: 40

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Questions 1

What is a benefit of adopting SIAM for an organization?

A. SIAM enables effective contracts between the service integrator and the service providers.

B. SIAM makes service providers accountable for the end-to-end delivery of services.

C. SIAM provides a single point of control for the integrated delivery of services.

D. SIAM provides service providers with a tool to support their internal processes.

Show Answer
Questions 2

What is an activity of the Discovery and Strategy Stage of the SIAM roadmap?

A. appoint the service integrator

B. produce the outline business case

C. ongoing organizational change management

D. operate governance structures

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Questions 3

During what stage of the SIAM roadmap should the customer organization first consider how it will balance the level of control it wants to have or delegate to the service integrator?

A. Discovery and Strategy

B. Implement

C. Plan and Build

D. Run and Improve

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Questions 4

Within SIAM, what does not support effective management of cross-functional teams?

A. clear goals and objectives

B. knowledge, data and information

C. roles and responsibilities

D. world class toolset

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Questions 5

Which process manages escalations regarding the performance of a service provider?

A. business relationship management

B. incident management

C. service level management

D. supplier management

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