MS-740 Exam Questions & Answers

Exam Code: MS-740

Exam Name: Troubleshooting Microsoft Teams

Updated: Mar 12, 2024

Q&As: 114

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Practice These Free Questions and Answers to Pass the Microsoft 365 Certified: Teams Support Engineer Associate Exam

Questions 1

A college has an Office 365 for Education verified tenant. Instructors create assignments for students.

A guest user reports they are unable to access an assignment that was shared with them in Microsoft Teams. You investigate the Fiddler logs and observe the following client error status response code:

401 Unauthorized

You need to determine the root cause for the issue. What is the root cause?

A. Another guest user has the assignment opened at the same time.

B. Guest users cannot access assignments in Teams.

C. You must re-assign the license for the guest user.

D. The assignment must be re-shared with the affected guest user.

Show Answer
Questions 2

A company assigns Microsoft 365 E5 licenses to its users.

A user reports that the Microsoft Teams dial pad is missing.

You run the Get-csonlineuser PowerShell cmdlet. You observe the results shown in the following exhibit:

You need to resolve the issue.

Which three actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A. Run the following PowerShell cmdlet: Set-CsOlineVoiceuser -identity -LocationID- telephonenumber

B. Assign a voice routing policy.

C. In the Teams admin center, change the coexistence mode to Teams only

D. Change the value of the Usagelocation option to US.

E. Run the following PowerShell Cmdlet Set-CsUser -Identity - EnterpriseVoiceEnabled $True

Show Answer
Questions 3

A user works with two Microsoft 365 accounts on a domain-joined device. The user's device automatically signs in to Microsoft Teams by using a domain-joined account each time the user restarts their device. The user must manually sign

out from Teams and then enter credentials for the second account when they want to use the second account. Microsoft Teams must launch without the user signing in to an account.

You need to recommend a solution for the user.

What should you recommend?

A. Option A

B. Option B

C. Option C

Show Answer
Questions 4

You need to resolve the issue reported by User5. Which PowerShell command should you run?

A. Import-ContactList -CSV -CSVData

B. Set - CsAddressBookConfiguration -identity Site:Redmond -RunTimeOfDay 23:00

C. Invoke-CsUcsRollback -Identity "~

D. Set-CsUserServicesPolicy -Identify "" -UcsAlloMed $False

Show Answer
Questions 5

You need to recommend a solution for configuring security for sales interns.

Which two PowerShell commands can the company use to achieve the goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A. Option A

B. Option B

C. Option C

D. Option D

Show Answer

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