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C9560-659 Exam Questions & Answers

Exam Code: C9560-659

Exam Name: Fundamentals of Applying IBM SmartCloud Control Desk V1

Updated: Apr 18, 2024

Q&As: 103

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Practice These Free Questions and Answers to Pass the Certification is Cloud & Smarter Infrastructure Exam

Questions 1

Which format is used to import and export workflow processes in IBM SmartCloud Control Desk?

A. XSL

B. Java

C. XML

D. VBS

Show Answer
Questions 2

Which IBM SmartCloud Control Desk offering is appropriate for a customer needing only a Service Desk and simple change management?

A. Everyplace

B. Entry Edition

C. Service Provider

D. IBM SmartCloud Control Desk

Show Answer
Questions 3

Where can a user find the application to manage authorized assets?

A. Assets module, Assets application

B. Assets module, Authorized Assets application

C. IT Infrastructure module, Reconciliation application

D. IT Infrastructure module, Authorized Assets application

Show Answer
Questions 4

Which three tasks are available in the IBM SmartCloud Control Desk Entry Edition? (Choose three.)

A. Importing data

B. Managing changes

C. Managing IT assets

D. Administering self-service

E. Managing configuration items

F. Working with incidents and problems

Show Answer
Questions 5

The communication template can be configured for multiple recipients. What are three types of objects allowed as recipients? (Choose three.)

A. Roles

B. UserID

C. Ticket Owners

D. Person Groups

E. E-mail Address

F. Security Groups

Show Answer

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