A user calls the corporate help desk to report a malware detection message that is displayed on the user's screen Which of the following should the technician instruct the user to do FIRST?

A. Ignore the message as a false positive

B. Shut down and restart the computer.

C. Unplug the Ethernet cable.

D. Follow the onscreen instructions to remove the malware

A network administrator audited applications on a user's desktop and noticed a program used to sync a mobile device to the desktop's calendar To ensure corporate data is not exchanged to cloud servers, which of the following mobile security methods should be implemented?

A. Remote wipe

B. Device encryption

C. Biometric authentication

D. Enterprise sandbox

A technician needs to recommend a disaster recovery solution for a company that has three offices across two states. The technician must ensure the solution has:

1.

The ability to centralize data backups

2.

High availability

3.

The ability to synchronize user data to local machines

Which of the following solutions will the technician MOST likely recommend? (Choose two.)

A. Cold storage of all corporate data

B. Redundant network links

C. Hot site

D. Servers at each location

E. Clustered backups

F. Cloud replication

G. Local backups

A technician is troubleshooting a reported wireless connectivity problem with a user's laptop. The 802.11a access point is located in one of the corners of a square office with 100 meter walls, while the user's office is on the opposite corner. The user's laptop is able to wirelessly pair with a printer located in the middle of the office and the user can print in ad hoc mode. Which of the following is the reason the user is unable to connect to the Internet?

A. 802.11a only supports ad hoc mode.

B. The laptop NIC is faulty.

C. RF signal is not received from the WAP.

D. The printer is not connected to the WAP.

Targeted emails intended to compromise security are known as:

A. rootkits

B. phishing

C. hijacking

D. spoofing